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Enterprise IT Service Center-GSD Texas (Evening Shift) Eng Lvl II

Date Posted: 1/17/2018

Position Code: 180116SDK120-2

Location: San Antonio, TX

Position Details:

TS/SCI with polygraph is required!

Role Overview:  Unix/Windows/Vista Technician responsibilities include:  Local and remote system administration support, system maintenance, installation and configuration of Unix Sun Blade and Windows workstations; Updating Unix NIS Master and Displayback servers; Troubleshooting problems and applying resolutions for 24x7 SLA customer base, SLAs that are due the next business day, and escalated tickets; Resolving desktop problems and service requests locally in the extended Ft. Meade campus and remotely using tools such as SMS, Remote Desktop connection, etc.; Installing software remotely via Marimba; Creating and modifying Groups and Distribution Lists via DRA; and  Following up to ensure completion of work within SLA timeframes.  

Requirements:  Must meet contract level requirements for appropriate position.  In addition, must have technical background in diverse operating systems (Unix/Windows/Vista), hardware platforms, and software packages.  Desired experience:  Unix knowledge and troubleshooting (Solaris 2.6 and 2.8); Unix server knowledge; Familiarity with the Sun Secure Global Desktop environment; Familiarity with Remedy ARS; Familiarity with Marimba and DRA; Computer hardware architecture knowledge; Data/Information architecture; Software installation and troubleshooting; MS Exchange knowledge and troubleshooting; Use and administration experience with MS Office Applications, Active Directory, and Network and Internet Applications.  Must possess good communication and customer service skills; and must be a team player.

COMSO, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Clearance Information:
TS/SCI with polygraph is required!